A notable design trend is software built so that an AI agent, not only a person, is the primary user. 'Headless' approaches, such as Salesforce's Headless 360, expose an application's capabilities so an agent can call them directly, skipping the screens and menus meant for human hands. Vendors are pairing this with 'agent-native' tooling designed around autonomous systems from the start.
It is a real change in how software is shaped: the interface becomes optional, and the product is the set of actions an agent can trigger.
What it means: routine work inside business tools is starting to be handled by agents that operate the tools for you. Over time that shifts the question from 'is this app easy for staff to use' to 'can an assistant run it reliably on our behalf'.